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Our Reviews
NEVER BUY A VEHICLE FROM THIS PLACE!!!!!!! THEY LIE Below is a email I sent to the GSM and never got a response. Also life time tires was the only reason I ended up purchasing from this dealership and then get told today oh your outside of the mileage and also its a commercial vehicle and refused to honor the tires for life which I was told and they even knew it was for a work truck and said yes the life time for free did not matter as long as it was under the same buyers name. They lied, I will never refer or buy vehicles from this place again. Mark Mullins, I hope this message finds you well. I wanted to share my experience regarding my recent vehicle purchase and some issues that have led to significant frustration on my end. Please know that if it were not for the lifetime tires, I would have considered purchasing from another dealership. The first issue concerns one of the vehicles having the tire light on and an issue with the monitoring system. This was supposed to be fixed prior to the purchase, but almost a month later, I’m still being told that the wrong sensors were installed. Initially, I was told that the tire light was due to the cold weather and would go off after driving, but given my experience with vehicles, I knew this was not the case. Now I am told the correct sensors have been ordered, and I am once again required to take time out of my schedule to bring the vehicle back. Secondly, the bed of one of the trucks still had trash, dirt, and rocks in it when I test drove it. Despite asking four times for this to be cleaned, it was not completed until I insisted, even after making the purchase and before leaving the dealership. This level of oversight is concerning and certainly not what I would expect from a dealership. A third issue arose regarding the discount on the two trucks. I was offered $500 each off of both, and I had decided to pass on one and then decided to go ahead and purchase and was told by the finance guy oh we can go ahead and offer you $500 off that one too even though we didn't before. I was being presented with an offer that was not actually an additional benefit, as it was simply the discount I had already been offered. The fourth issue was related to receiving only one key for each vehicle. I was told I could purchase additional keys on my own, which is unacceptable given the significant amount I spent. I insisted that the dealership cover the cost of a second key for each vehicle, or I would purchase them from another dealership. Which they did do in the end. Lastly, while I understand that my sales representative, McKenna, was new, she will undoubtedly perform well with the proper training. However, I did experience delays when I called ahead to have the paperwork ready. Despite confirming this, I still had to wait once I arrived, after driving an hour to the dealership. Overall, I find it disappointing that after spending nearly $60,000 on two vehicles, I have had to dedicate so much time and effort to resolve these issues on my own. The customer service provided by your dealership does not compare to the exceptional service provided by the nearby Chrysler dealership, and I am disappointed by the lack of attention to detail. I hope that you will take my feedback into consideration and work to improve the customer experience at your dealership. I look forward to resolving the outstanding issues promptly.
In my search for a used car, ROBERTO was very helpful. He explained everything and was knowledgeable on what I was looking for, so we were able to get me a car and in a very reasonable time. If your looking for a new/ used vehicle, ROBERTO, is a great person to help you.
Roberto was very attentive when it came to my car buying needs. He listened to what I needed and made it happen. I was very pleased with my car buying experience.
The don't do a good job the left wires hanging under my dash I drove the car there for brakes I had to get a roll back to bring it home the left a lot of things in real bad shape the had skint the wires on my data port I would not recommend any one to do an business with Alex cause he is a joke
After shopping around to many dealerships within 75 miles we got the best deal, care and assistance here. Ereka went above and beyond to help us get a car for our daughter. We are out of state but our daughter is there in TN, we were able to do the entire lease deal via text and phone calls. Ereka was available to answer all our questions, had great communication and got us a great deal. We will definitely be back.
Great deal! Everyone was very helpful. Luke Chaney was my sales guy and he was super!
Nice dealership. Friendly people. Would recommend Morristown Ford. Pattie was very helpful and knowledgeable about the vehicle.
Write something bad about this place, but it was mistake and I wish to fix right now. Nice place and straight guys good service and private people.
The best buying experience I have ever had. The whole Morristown Ford Crew was Amazing!
This was the best experience with an auto dealer of my life. I was given a straight up deal without a bunch of hassle.
Bad place because make deal with used truck with $44.000 and after 4 days I’m open my bank account I found the price is deferent $47.607
Nice people Erika was super helpful. 2nd vehicle I've purchased from them Great service Great selection
I had a good experience truck shopping at Morristown Ford. Jaxon was very patient with me while deciding which truck to purchase.
Pattie did a great job!!! And is a great people person!!! Thanks for a good deal!!!
Jaxon was a veryhelpful salesman.. He has a great personality and easy to work with.

Welcome to Morristown Ford!

When you're looking for a dependable car dealership in Greater Knoxville, turn to the experts at Morristown Ford. Our dedicated team of Ford sales, financing and service professionals is here to assist with all your automotive needs. From browsing a wide selection of new Ford trucks and SUVs to securing affordable financing or handling car repairs, our Ford dealership in Morristown offers an unparalleled customer experience. Plus, our exclusive Tires For Life on all new Ford models and qualifying pre-owned vehicles adds extra peace of mind when you shop with us.
Find New Ford Trucks & Used Cars in Morristown, TN
Upgrade your drives with the perfect new Ford vehicle at Morristown Ford. Our extensive inventory includes bestsellers like the Ford F-150, Explorer and Bronco Sport, as well as versatile SUVs like the Escape and Edge. If you're searching for budget-friendly options, check out our selection of high-quality used Ford vehicles and pre-owned cars from other makes.
Ready to make your dream car a reality? Our knowledgeable Ford financing team is here to guide you through current Ford specials, apply for financing and help you secure the best terms for your budget. Whether you're looking to finance a new Super Duty® or lease a Ford Maverick, we make it easy to get behind the wheel of a vehicle you'll love. Shop new Ford specials or used car offers and save big today!
Nearby Ford Service You Can Trust
Keep your Ford running smoothly with expert care at our Morristown Ford service center. Our certified technicians specialize in all Ford models and offer a full range of services, from routine oil changes and tire rotations to advanced OEM parts replacements and more.
Looking for genuine Ford parts to maintain your vehicle's performance? We've got you covered. Schedule Ford service with us and experience why Morristown drivers trust our dealership for reliable, top-tier vehicle care.
Your Local Tennessee Ford Dealership
Conveniently located at 1112 West Morris Boulevard in Morristown, TN, our local dealership proudly serves drivers from Greater Knoxville, Kingsport, Johnson City and beyond. Whether you're buying, leasing or servicing a vehicle, our team is here to provide a seamless, enjoyable experience. Visit us today to explore our inventory and meet with our friendly team of experts!
At Morristown Ford, we combine hometown values, a wide selection of vehicles and exceptional service to give you an experience worth remembering. Visit us today and see why drivers throughout Tennessee choose us as their trusted Ford dealership!
Located in Morristown, TN
1112 West Morris Boulevard - Morristown, TN 37813