Customer Testimonials

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DealerRater Jan 2, 2025

Nice dealership. Friendly people. Would recommend Morristown Ford. Pattie was very helpful and knowledgeable about the vehicle.

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DealerRater Dec 24, 2024

Write something bad about this place, but it was mistake and I wish to fix right now. Nice place and straight guys good service and private people.

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DealerRater Dec 21, 2024

The best buying experience I have ever had. The whole Morristown Ford Crew was Amazing!

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DealerRater Dec 18, 2024

This was the best experience with an auto dealer of my life. I was given a straight up deal without a bunch of hassle.

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DealerRater Dec 18, 2024

Nice people Erika was super helpful. 2nd vehicle I've purchased from them Great service Great selection

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DealerRater Dec 18, 2024

I had a good experience truck shopping at Morristown Ford. Jaxon was very patient with me while deciding which truck to purchase.

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DealerRater Dec 7, 2024

Pattie did a great job!!! And is a great people person!!! Thanks for a good deal!!!

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DealerRater Dec 4, 2024

Great customer service and very helpful I love the new truck dose everything I need it to do thank you so much.

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DealerRater Dec 4, 2024

Jaxon was a veryhelpful salesman.. He has a great personality and easy to work with.

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DealerRater Dec 4, 2024

Always very pleased with the service I receive at Morristown Ford always very courteous and very understanding to listen to any problems or questions I may have

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DealerRater Dec 1, 2024

Highly recommend Morristown Ford. Very professional and Patti is truly amazing. Friendly staff and environment. Will go back for future needs!

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DealerRater Nov 29, 2024

Morristown Ford is clean and quick when servicing my 2022 F350. Service managers are professional and helpful with anything that needs to be done while servicing truck.

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DealerRater Nov 29, 2024

Very pleasant experience was smooth sailing the whole time felt very welcome great dealership and we love the car we got

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DealerRater Nov 28, 2024

Patty was amazing!!! She went above and beyond for my sister and I !!! I love my Jeep!!! Thanks Patty for helping me get my dream truck!!! Go see Patty if you want a wonderful car buying experience!!!

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DealerRater Nov 28, 2024

Listened to our goals and took the time with different options until we were both satisfied. Great teamwork!

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DealerRater Nov 27, 2024

Great place great people great service I would recommend to anyone always get my truck serviced right

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DealerRater Nov 27, 2024

I had a good experience at Morristown Ford. The sales staff was friendly and professional.

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DealerRater Nov 24, 2024

The sales staff and service department were top notch. No pressure sales tactics, excellent customer service

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DealerRater Nov 21, 2024

The service department has always given me excellent service! I’m always greeted and made to feel welcome. They answer any questions I have.

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DealerRater Nov 20, 2024

Bought a car in that building and several other since. This was my Favorite visit!

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DealerRater Nov 20, 2024

Very good. Tyler and the crew were very helpful. Truck is great so far. Hopefully it will last me from now on. Thanks, Mike Thrift

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DealerRater Nov 20, 2024

She is honest, fun, and knowledgeable about everything!!! Thanks again for putting up with me but having a good time!!!

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DealerRater Nov 17, 2024

We had been looking for a truck for a few months and called about this one. Spoke with Chris on the phone and he made the deal a great experience! Drove 2 hours to the dealership and would go back for future purchases!

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DealerRater Nov 17, 2024

This was the best car buying experience I’ve ever had! Knowledgeable and friendly staff. I got exactly what I wanted at a fair price. I couldn’t be happier unless I were twins! 🙂

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DealerRater Nov 14, 2024

They fixed my rattle issue under my car hood.without charging me extra..... Good people.

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DealerRater Nov 12, 2024

Had a great experience buying my Ford Maverick from Patti and the entire Morristown Ford team. Thanks for helping me.

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DealerRater Nov 12, 2024

Great experience with Alex and the service dept. always had great service with this dealership!

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DealerRater Nov 11, 2024

Did a Very good job, and ordered the truck I was looking for without mark up.

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DealerRater Nov 9, 2024

Wonderful place to do business. Easy transaction, fair price and friendly staff. Go see them.

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DealerRater Nov 9, 2024

Patty is a great asset to the Morristown Ford company. Highly recommend using her as your sales associate.

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DealerRater Nov 9, 2024

Everyone was friendly and professional, a combination I like doing business with. Keep it up!

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DealerRater Nov 8, 2024

They were very polite and had everything ready to repair my car when I arrived. Took less time than I was told.

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DealerRater Nov 7, 2024

Awesome personnel great dealership knowledgeable technicians honesty & dependable Customer service is great always willing to. Complete work as promised

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DealerRater Nov 1, 2024

Morristown Ford is a great place to buy vehicles. They truly listen, guide, and explain things clearly. The experience was one I wish everyone could have! This is the second vehicle I bought from them this year. Patti L. is sharp, people oriented, and a pleasure to deal with. Thank you Morristown Ford!

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DealerRater Oct 31, 2024

got done that was needed done - thanks - everything was done as he said it would be...we are happy

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DealerRater Oct 31, 2024

They worked very hard for me to get the best deal and rate very impressed

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DealerRater Oct 30, 2024

Patti is the best and was exceptional to work with. I would recommend Morristown Ford to anyone.

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DealerRater Oct 29, 2024

Patty was great. Done everything, perfect, God.They process exactly the way I want it

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DealerRater Oct 29, 2024

They were willing to work with the customer to make a deal. All staff was very nice and pleasant, I recommend giving them a chance!!

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DealerRater Oct 26, 2024

Seth Davis is a very knowledgeable, professional, and personable sales person. He talked me through the building of the platinum Explorer I wanted, located it and, with the help of Andrew Bailey, got me the price I wanted. While I was not financing the car I had a wonderful experience with Morristown Ford. Highly recommend Seth Davis -- as your personal salesperson.

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DealerRater Oct 25, 2024

Patty was excellent and tried several dealerships to try to locate the vehicle I was looking for.

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DealerRater Oct 24, 2024

It was an amazing process Fast pace, easy to understand. Everything was very much talked through And there were so many options of choices. Of rates and was very comfortable to work with

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DealerRater Oct 24, 2024

After a day of being mistreated and disappointed by other car dealerships, our salesperson at Ford was eager to satisfy the customer rather then worry about how much commission they were going to make

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DealerRater Oct 24, 2024

Had a good experience and got a nice car. Patti was great and fulfilled all our needs. Travis went over the paperwork a bit to fast and we had to have him slow down and go over it in detail. Otherwise he was great too. Thanks for the awesome experience.

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DealerRater Oct 22, 2024

I’ve always received good service at Morristown Ford. They got my Avaitor in for service on short notice and had the work completed ahead of time.

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DealerRater Oct 21, 2024

Patti worked very well with us. She listened to all our wants and needs and found the right vehicle for our little family. She was very kind and explained the whole process to us and patiently walked us through each step. She even stayed past closing time to help us switch over vehicles and make sure we we're comfortable with the whole process. I highly recommend her to anyone looking to get themselves into a new car. Thank u Patti for a great experience.

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DealerRater Oct 19, 2024

Very nice folks who take pride in their work! They did their best to put us in the our dream car! They take pride in their work and did everything they could to make sure we had a pleasant experience. The car was spotless, the tank was full and we felt at ease that they were confident in the car. I would definately recommend them. Worth the drive from Knoxville!

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DealerRater Oct 18, 2024

Patty the salesperson who assisted us was professional, friendly and hard working. We Recommend her!!!

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DealerRater Oct 16, 2024

I was very satisfied with your service. I will return there again when i need to.

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DealerRater Oct 16, 2024

Roberto was awesome he was very patient and worked very well with me picking out my new ride he made the process go smoothly..

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DealerRater Oct 14, 2024

I have traded with Morristown Ford for 12 years. Each experience has been top notch and I will continue to deal with them.for my transportation needs

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DealerRater Oct 14, 2024

He was great to work with nice guy very helpful and got the job done

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DealerRater Oct 10, 2024

Great experience! Patti is very professional and knowledgeable about her product. Love my F250, tows great😊

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DealerRater Oct 10, 2024

Easy process with great people! Chris made the process seamless, fun, and personable. Would definitely buy from them again.

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DealerRater Oct 10, 2024

Seth and Patti are very knowledgeable and willing to help. No questions were unanswered and we feel like we got the best deal!

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DealerRater Oct 9, 2024

The best in the world i've been using them for over twenty one years and will continue to do so

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DealerRater Oct 8, 2024

A big thanks to Jaxon and all the people at Morristown Ford for helping me get into a new truck. If you need a vehicle, go see Jaxon and the great people at Morristown Ford.

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DealerRater Oct 8, 2024

Jaxon was outstanding. He was able to answer any and all questions I had and made buying a vehicle as smooth as it could possibly be. From the time I first stepped on the lot to now he has asked me how everything is going and offered any help he can. If all car salesman were as great as him, the world would never have new cars on the lot. I will recommended him to anyone that needs a new vehicle to make their car shopping as smooth as possible

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DealerRater Oct 8, 2024

Jaxon was very helpful and very friendly. Probably one of the easiest vehicle transactions I have made

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DealerRater Oct 7, 2024

Service department is great. They are friendly, helpful and knowledgeable!! They get the work done in a timely manner.

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DealerRater Oct 6, 2024

Morristown Ford worked out a Great Deal for me . Plan to send others down to find their great deal . Also had a great selection of both used and new cars .

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DealerRater Oct 5, 2024

John Carter, Jaxon Maxey, and the whole team was amazing. We had a wonderful experience. Our daughter loves her new Bronco. We will definitely recommend them to others, and we look forward to dealing with them again in the future.

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DealerRater Oct 5, 2024

They were fair in their pricing & look forward for them to finish my sprayed in bedliner

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DealerRater Oct 5, 2024

Chris was an excellent salesman! No pressure tactics, straight to the point. No hidden fees, knew exactly what I was getting,

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DealerRater Oct 4, 2024

Absolutely great service! I would recommend Patti to anyone looking for a vehicle new/used!

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DealerRater Oct 3, 2024

Greg went above and beyond to help me with the purchase and payment on the vehicle. He made sure I was satisfied at where I wanted to be!

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DealerRater Oct 2, 2024

Fair trade. No pressure to buy anything extra. Very fast documentation sign off. Thanks Patti and Travis!

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DealerRater Sep 30, 2024

They work hard, are busy and attempt to get you in at showtime, but not always the case. I had an issue where oil was dripping off truck several days after oil change and so had to go back in. They determined that everything was on tight and was just from an oil spill, however the mechanic put an oil coated glove hand on ceiling of truck, and so i had them clean that up, which fortunately they accomplished. Its sad that people dont respect others property.

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DealerRater Sep 29, 2024

Best experience buying a car ever! Courteous, knowledgeable, and most of all honest. Love this dealership!

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DealerRater Sep 28, 2024

It has been a pleasure so far between buying and also service department. Definitely tell everyone what a dealership they have.

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DealerRater Sep 27, 2024

Skyler, William, and Travis were all excellent! They all were very helpful and made my experience great! Would recommend all of them to anyone!

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DealerRater Sep 27, 2024

I ordered a Mavrick in July of 23 got it January 24. I paid the price I was promised when it arrived , which is unusual for this model . Patti is a great and honest salesperson . If you're in the market for a Fod give her a call.

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DealerRater Sep 27, 2024

They were on time, got the job finished in a timely manner, explained what they found. Polite and professional.

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DealerRater Sep 27, 2024

Patti knew her stuff and was very personable. She didn't pressure us but made sure we knew all the info. She made the whole experience very comfortable. We loved working with Patti and her team!!!

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DealerRater Sep 26, 2024

The scheduling process and day of service work was right on time, thank you very much.

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DealerRater Sep 26, 2024

Some of the best customer service I have had, and Shawn is an amazing guy!

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DealerRater Sep 26, 2024

Patti is an awesome person and great at what she does. She was very helpful and worked hard to get us in a new vehicle. She was persistent at getting the numbers where they need to be so we would be comfortable in our new ford bronco sport. We have had our new car for 1 yr today and every time Patti sees us she stops to say hi in and out of work.. I have never dealt with a better salesperson then Patti.. makes you feel like you are home.. thank you so much Patti for all you do. You ...

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DealerRater Sep 26, 2024

You have the best sales lady In the entire nation, Keep up the good work patty

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DealerRater Sep 25, 2024

I loved my experience. I would recommend for any future purchases. I will be back.

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DealerRater Sep 25, 2024

Even though I was a day early for my appt because I had entered it incorrectly in my calendar they were still able to take care of my needs along with some additional maintenance that was not anticipated. Kept me informed of the progress at all times and got me back on the road quickly. Very happy with the quality of service provided!

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DealerRater Sep 25, 2024

Patti is a great sales person I would recommend her and the dealership to everyone they work very hard to help people and there needs I'm so greatful for their services and would come back to them again.

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DealerRater Sep 25, 2024

This place we great. It was such a pleasure dealing with the professionals at the dealership. Patti's friendly manner placed me at ease right away.

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DealerRater Sep 24, 2024

Brett did great, quick process, very down to earth and he makes sure you get what you want and need!!

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DealerRater Sep 24, 2024

Morristown Ford is awesome! I bought a beautiful used Chevy Silverado that I love! Saleswoman Patti is the best! The finance dept. is sharp, helpful, and calming. I'll buy my next vehicle from them too... (still looking for that Jeep!) Thank you Ford Folks! Traci

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DealerRater Sep 21, 2024

Skyler at Morristown ford helped me get me my dream car. Everyone at the dealership treated me well. I definitely recommend them.

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DealerRater Sep 21, 2024

This young man was very helpful and fixed my car in no time! I really appreciated everything he’s done, will definitely be coming back to this location.

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DealerRater Sep 20, 2024

Friendly folk. How to sell a lot getting our truck. Can’t ask for nicer people to work with went beyond what we’ve gotten other places really like them and they are great. Thanks again guys

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DealerRater Sep 20, 2024

Very nice experience.Chris did a great job as the salesman. Would consider buying from here again.

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DealerRater Sep 20, 2024

I have known Andrew for over almost 5 years, I have purchased 4 vehicles at Morristown Ford, Andrew was the Service Manager prior to his current position, he has Always been a Top Notch employee, Friendly, we always share a laugh or too, he is good natured. Over the years I have seen and spoke to Andrew when doing my Scheduled Maintenance on my Vehicle's, Again he is always pleasant to deal with and has a Can Do Attitude. I consider Andrew a Friend and a Trusted Professional at Morristown Ford. Herb R. Rogersville Tennessee.

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DealerRater Sep 20, 2024

I have delt with Alex on several issue's of concern over my 4.5 Years of doing business with Morristown Ford. He is always nice polite and willing to help. He takes the time to explain on how the process works and how they can fix your problem.

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DealerRater Sep 20, 2024

After a few hiccups it was very pleasant doing business with not only Seth but with Patty as well they both did an awesome job working together to get us into a new vehicle that fit our budget and gave us what we were looking for

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DealerRater Sep 20, 2024

I have purchased 4 vehicles from Morristown Ford and Patti Laczynski is my Go to Sales Professional. She is very knowledgeable of the Ford Product Line, Very Friendly and Always There for me when I need her. She is the Best of the Best at Morristown Ford.. If you need a New Vehicle Purchase or a Used Vehicle, She will make the you feel comfortable and feel just like family. Call or Stop by today Ask for Patti Laczynski Herb R. Rogersville Tennessee.

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DealerRater Sep 19, 2024

Great experience, everyone was professional and efficient. I would recommend them to my friends and would return for my next car purchase.

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DealerRater Sep 19, 2024

Excellent salesman & excellent service from Morristown Ford, will recommend to friends & family for a new car

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